Solaris Network Sustaining Engineer ----------------------------------- Contacts: lukas.rovensky@sun.com jan.chlebovsky@sun.com Job Summary ----------- Systems Revenue Product Engineering (RPE) is a global organization responsible for sustaining of Solaris. We have teams in US, EMEA and Bangalore and we also cooperate with other organizations in Oracle. Our engineers have a deep knowledge of Solaris and Solaris related products. We are looking for an enthusiastic engineer who will be working to continually improve Solaris networking by providing source-level fixes either in response to customer escalated issues or internal requirements. Job Description --------------- Specific Duties and Responsibilities ------------------------------------ * Responsible for source code level analysis to diagnose and debug customer reported software defects (bugs) * Responsible for engineering a software solution, testing the solution and integrating that solution into Solaris * Required to interact closely with other internal teams including Development Engineering, Quality Assurance (QA) and Customer Support in providing highest quality software defect solutions to our end customers * Maintain in-depth technical skills together with the ability to resolve complex problems and situations * Communicate resolution status and technical details of complex problems via written status reports and telephone conferences to other engineers and managers * Ability to work under pressure and deliver results against deadlines * Uphold merits of suggested fixes to code reviewers and change review bodies in development engineering * Keep detailed, accurate and up to date records of customer escalations on our internal tracking system * Willingness to travel worldwide to address critical customer situations and to fulfill training/secondment duties if required Required Knowledge/Skills ------------------------- * A good understanding of TCP/IP and related networking protocols * A good understanding and experience of UNIX (preferably Solaris) internals * Experienced in developing in C * Positive attitude, passion, enthusiasm for team work Desired Knowledge/Skills ----------------------- * Competent debugging and troubleshooting skills and experience * Knowledge and experience working within the Solaris kernel * Broad experience of networking protocols and architectures * Knowledge and experience of STREAMS, DTrace, mdb, OpenSolaris * Experience of a customer support role Qualifications -------------- * Degree in Computer Science or equivalent experience